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Innovating

the IOT for a

Smarter World!

O2Labs

Self Ordering
Ticketing Solution

About product
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Designed to make
your business better

Our self-ordering and ticketing solution streamlines the customer experience, making transactions fast and efficient. With intuitive interfaces and multiple payment options, customers enjoy a seamless process, reducing wait times and enhancing satisfaction.

For operators, the solution offers real-time data insights and remote management capabilities, improving operational efficiency and decision-making. Automated processes reduce manual workload, allowing staff to focus on more critical tasks and improving overall service quality.

How It Works?

Ordering via QR Code

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The customer arrives at the kiosk and scans a QR code displayed on the screen using their smartphone. The QR code redirects them to the digital menu on their phone. They browse the menu, select their desired food items, and review the order, making any necessary adjustments. If everything is correct, they proceed to the next step.

Multiple Payment Options

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The customer proceeds to the payment section, where they can chooses a payment method (e.g., UPI/Credit card/Wallet payment), and completes the payment. Once the payment is successful, the customer receives an order confirmation on their phone. Simultaneously, the kiosk's printer prints an order receipt with a unique barcode.

Kitchen Notification

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The kitchen staff receives the order details and begins preparing the food. They then send a notification to the customer when the order is ready.

Pickup Notification & Delivery

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After receiving a pickup notification on their phone, the customer goes to the designated pickup area and shows the order confirmation slip. The kitchen staff scans the unique barcode on the customer's printed receipt to confirm the order. The customer receives their food and enjoys their meal.